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Customer Service Specialist

Candidate to provide complete customer service to the Memphis, TN location utilizing both Salesforce and SAP applications and within the framework of a Call Center

  • Enter customer orders accurately
  • Ensure availability of inventory to fulfill orders
  • Communicate with Sales and Service departments to ensure accuracy of order
  • Provide assistance to customer throughout the order to invoice process
  • Resolve any issues customer may have
  • Provide backup within the call center as needed
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