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Customer Service Representative (m/f/d)

Position Type: Regular 
Location: Frankfurt 
Business Unit: Aftermarket 
Division: Aftermarket EMEA 

 

Want to break new ground? Dare to step off the beaten path, join the Road Free crew.

 

THE CHALLENGE

The area of ​​responsibility includes the following fields of activity:
 
• Processing of customer orders, quoting and stock check in SAP (SAP SD)
• Answering telephone and written customer inquiries (price information, delivery times, possible applications, etc.)
• Creation of sales orders
• Technical support and advice to customers on possible applications, properties of wheels and tires, rubber crawler, etc.
• Forwarding of customer orders to other departments and the monitoring of punctual execution (Wheelshop, assembly, shipping department)
• Order goods from suppliers, if required for customer orders.
• Communication with the field service
• Monitoring of various consignment warehouses incl. Replenishment and calculation of the corresponding goods.
 
Your profile :
• Solid commercial training e.g. as a wholesale or industrial clerk
• Good technical understanding
• Experience in comparable work with customer contact is an advantage
• English and SAP knowledge beneficial
• Conscientious, customer and team-oriented way of working
• Commitment, organizational skills and communication skills.
 
We offer :

  • a demanding and versatile activity that you can fill with individual responsibility and creative freedom
  • an open and collegial working environment with flat hierarchies and short decision paths
  • Individual promotion of professional and personal development
  • attractive remuneration and other benefits.

 

Integrity being one of our core values, please make sure that your Manager is aware of your interest and your intention to apply. At Camso, we encourage growth from within. That being said, we are also facing immigration constraints that are different in each country. To be considered for this position under local employment conditions, you need to be legally authorized to work in the country where the position is based before applying.

 

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