Share this Job

Customer Service Representative Distribution EMEA

Position Type: Regular 
Location: Duisburg 
Business Unit: Aftermarket 
Division: Aftermarket EMEA 

 

Want to break new ground? Dare to step off the beaten path, join the Road Free crew.

 

THE CHALLENGE

The EDC department in Germany is an important part of the international distribution concept. From Duisburg deliveries from our European central warehouse in Duisburg as well as direct containers from our production sites in Asia have to be organized by the EDC CSR into our European sister companies and independent European dealers.

The EDC CSR is responsible for the high standard of service and customer satisfaction by matching the needs of the customers.

 

Tasks:

  • Contact for our European sister companies and dealers
  • Interface coordination function between our European sister companies / dealers, our

production companies in Asia and our internal local departments

  • Sales order and order management in SAP SD module
  • Control / monitoring of deliveries from the Duisburg warehouse and the direct containers from Asia
  • Handling of discrepancies and complaints

 

 

Education required

  • commercial training

 

Experience required (number of years, field, position, achievements…)

  •      Professional experience in the supply chain field, if possible in an international group

 

Other knowledge / technical requirements or professional information, languages, travel required

  • Proficient with MS Office
  • Excellent level of spoken and written English
  • Nice to have: SAP SD module knowledge
  • Nice to have. Other European language
  • Travelling outside the office required 10% of the time

 

Attributes / Soft skills (Interpersonal, commercial, managerial, flexibility…)

  • High level of motivation, responsibility and team spirit
  • Independent and structured working style
  • Demonstrated business sense and customer focus orientation
  • Strong organizational skills
  • Analytical capacity
  • Effective communication skills with peers, management, employees, customers, and vendors.
  • Self-motivated; takes initiative, works with a minimum of supervision.
  • Team player; works cooperatively with others to solve problems and willingly helps others

 

THE ROAD FREE CREW

At Camso there’s always space to grow; together we define our goals, then it’s up to you to find the way that’s right for you. Choose to work in a team that's always on the move to achieve its dreams.

JOIN US WHERE THE ROAD ENDS.

Apply now »